Terms and Conditions

1. Withdrawal and Cancellation: Adna Dahab reserves the right to withdraw or cancel services, including orders for gold jewellery, at its discretion. In the event of cancellation, customers will be promptly notified and refunded accordingly.
2. Financial Transactions: All financial transactions conducted through Adna Dahab's online platform or physical store are subject to approval and verification. Adna Dahab reserves the right to refuse transactions deemed suspicious or fraudulent.
3. Liability: Adna Dahab strives to provide accurate information and reliable services; however, we do not guarantee the accuracy, completeness, or reliability of any information provided. Customers acknowledge that Adna Dahab is not liable for any errors, inaccuracies, or interruptions in services, including website downtime.
4. Copyright: All content, including images, designs, and text, displayed on the Adna Dahab website or in-store is protected by copyright laws. Customers agree not to reproduce, distribute, or modify any content without prior written consent from Adna Dahab.
5. User Behavior: Customers must adhere to the rules of conduct when interacting with Adna Dahab's website or physical store. Unlawful behavior, hate speech, bullying, promotions, spamming, or any other inappropriate conduct will not be tolerated. Adna Dahab reserves the right to disable user accounts engaging in such behavior.
6. Modification of Terms: Adna Dahab reserves the right to modify these Terms and Conditions at any time without prior notice. Customers are encouraged to review the Terms and Conditions periodically for updates or changes.
7. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or relating to these Terms and Conditions shall be resolved exclusively in the courts of Dubai.

By using Adna Dahab's services, including browsing the website or making purchases, customers agree to abide by these Terms and Conditions. Failure to comply with these terms may result in the termination of services and legal action as deemed appropriate by Adna Dahab.